The candidate will be handling complex infrastructure Environment across multiple Customers and also possess strong Technical skills, Analytical, trouble shooting skillset with knowledge of understanding in-depth of the Server Management, Infrastructure and Support.

Cover 7x24x365 as part of a shift rota
Provide 2nd and 3rd line support for server infrastructure
Assist other teams with infrastructure issues
Proactively manage and administer server environments; analyse customer requirements, gather, and analyse   data, recommending solutions
Assist with implementation and testing of DR solutions for new and existing customers
Conduct and report root cause and problem investigation for infrastructure and application issues to senior management
Review and implement security recommendations
Investigate and report security breaches
Product / update support documentation
Undertake knowledge transfer to internal operation teams
Provide technical support as requested

Microsoft Windows Server (2008, 2012 and 2016)
Active Directory
Exchange Server (2010, 2013 and 2016)
Office 365
VMware ESXi 5.5/6.0
Windows and hardware clustering technologies
Security products (such as anti-virus, firewall etc)
Backup solutions (i.e. VEEAM, Backup Exec etc)
Mobility solutions (Exchange ActiveSync, Airwatch etc)

• Generous Annual Leave – 20 days, plus public holidays, with the possibility to buy additional days
• Summer Fridays! Every Friday afternoon off throughout July and August 2022 (or equivalent time in the week)
• Life Insurance – 3x times annual salary
• Top Achievers Club – Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees
• 65% Internal Mobility – Committed to the development & growth of our people
• Exposure to the latest technologies

We are one the UK’s largest tech companies, and our products sit at the heart of some of the country's best-known businesses. We’ve grown phenomenally quickly with a £275m turnover and 2,800 employees supporting over 25,000 customers. We hire for potential. We want to make sure we have the best people for the job and provide genuinely equal opportunities for our people to thrive. Our recruitment process is designed with inclusion and equity at its core.

Find out more about the next steps once you’ve applied here - careers.oneadvanced.com/how-we-hire