Your remit will cover all aspects of the BAU support of Advanced’s Managed Network Services and Corporate services. This includes LAN, WAN, WiFi & network related Security services. You will take ownership of Incidents escalated to the team to ensure service restoration and fault fix with within SLA.
You will also work with the Professional Services team, Project Managers and other business stakeholders upon all aspects of the service lifecycle of a High Availability Managed Services network environment, serving a large and critical customer base.
You will also:
The nature of the role requires mandatory participation in flexible working:
Participate in continual improvement processes, modelled around meeting ISO standards:
Essential skills to be considered for the role:
Desirable skills on these products/topics:
Education / Qualifications
We are one the UK’s largest tech companies, and our products sit at the heart of some of the country's best-known businesses. We’ve grown phenomenally quickly with a £275m turnover and 2,800 employees supporting over 25,000 customers. We hire for potential. We want to make sure we have the best people for the job and provide genuinely equal opportunities for our people to thrive. Our recruitment process is designed with inclusion and equity at its core.
Find out more about the next steps once you’ve applied here - careers.oneadvanced.com/how-we-hire
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