Account Manager - Housing

As part of our Housing Business Unit, the successful candidate will be responsible for managing relationships with our existing Housing Association clients. This role focuses on customer retention and revenue growth by identifying opportunities to upsell and cross-sell our OneAdvanced software solutions. We're looking for someone who can consistently demonstrate the right behaviours and maintain high activity levels to help us achieve our revenue targets across the existing customer base.

• Key Responsibilities:

  • Build and nurture strong relationships across a diverse and complex portfolio of existing clients

  • Own and manage the full sales cycle, from identifying opportunities through to successful close

  • Proactively generate, develop, and close business opportunities within the current customer base

  • Deliver accurate and timely sales forecasts on a monthly and annual basis

  • Create and maintain strategic account plans to meet or exceed individual sales targets

• What We’re Looking For:

  • Strong negotiation and closing abilities, with a focus on delivering value to both client and business

  • A proven track record of success in B2B sales, particularly within complex client environments

  • Excellent communication, organisational and time management skills, with the ability to manage multiple priorities effectively

  Onboarding & Training:

  Successful candidate will take part in a comprehensive one-month onboarding program designed to provide in-depth knowledge of our products, target market, and commercial strategy.

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone, no medical-history exclusions

Financial benefits that have your back

• Group-wide performance bonus, when we win, you win
• Income protection: up to 75% salary for 5 years if you ever need it

Grow your career with us

• SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference 

• MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover