Account Director

We’re looking to hire an experienced, high-performing Account Manager to join and support our fast-growing business. This is an opportunity for a driven, proactive individual who thrives on ownership, relationship-building, and delivering results.

Reporting to the Sales Manager, you’ll take responsibility for a defined portfolio of customer accounts across the Retail, Wholesale, Logistics, and Manufacturing sectors. You’ll be accountable for managing and growing all existing spend, while identifying opportunities to cross-sell and upsell the full suite of OneAdvanced category solutions.

This role suits someone who is commercially focused, confident engaging senior stakeholders, and motivated by performance in a high-growth environment.

• Manage and develop relationships across your portfolio 
• Own the full sales cycle, from opportunity identification through to close
• Proactively generate, progress, and close opportunities within the existing customer base
• Ensure strong retention across your account portfolio, with a clear focus on delivering an excellent customer experience through regular, structured onsite account reviews with clients
• Provide accurate and reliable sales forecasts on a monthly, quarterly and annual basis
• Develop and maintain detailed account plans to achieve individual sales target

• Proven negotiation and closing capability, with a consistent record of outperforming targets
• A strong track record of success in B2B sales, managing and growing revenue across a complex client portfolio
• The ability to engage, influence, and build credibility with senior stakeholders through clear and effective communication
• A self-starter mentality, demonstrating ownership, initiative, and the drive to create opportunities rather than wait for them
• Excellent time management and prioritisation skills, enabling high performance in a fast-paced, results-driven environment

Successful candidates will participate in a one-month onboarding to learn about our products, markets, and commercial strategy.

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone, no medical-history exclusions

Financial benefits that have your back

• Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
• Income protection: up to 75% salary for 5 years if you ever need it

Grow your career with us

• SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference 

• MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover

At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.

OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.

We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.

Join us and become part of a team that’s powering the world of work and making a real difference.

Learn more at www.oneadvanced.com