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Are you interested in starting a career within IT? You will be joining a fast-paced support department that is passionate about delivering excellent customer service and resolving customer issues. You will be involved in all aspects of technical and application support relating to Financial Management System (FMS) products. You will be based in our Bangalore office.
Lead a high-performing support team to consistently deliver outstanding customer service, while developing team capability, driving operational excellence, and advancing strategic goals such as CSAT, NPS, First Contact Resolution, and self-service adoption. Act as a coach, strategist, and escalation point to ensure efficiency, quality, and a culture of ownership.
Resolve complex, high-priority customer issues while enhancing the customer experience through proactive problem-solving, root cause analysis, and process improvement. The Support Consultant plays a leadership role within the support team, advancing self-service strategies, knowledge development, and mentoring others, while collaborating cross-functionally to drive service excellence.
Role overview
Resolve complex, high-priority customer...
We are seeking an experienced and proactive MI/BI professional to join our team. The candidate will be responsible for developing and maintaining financial and operational models, reports, and dashboards to monitor key performance indicators (KPIs). This role is pivotal in delivering accurate insights that inform decision-making and drive improvements across the organization. You will collaborate closely with stakeholders, particularly within the Financial Operations and other finance teams, as well as the broader business, and work cross-functionally to adapt reporting structures that align with evolving business needs.
The ITSM Salesforce Technical Architect will serve as the primary technical leader for integrating IT Service Management (ITSM) platforms with Salesforce. This role focuses on architecting scalable solutions that enhance service delivery, data accuracy, and process automation across IT and business operations. In this position, you will work closely with stakeholders to translate business requirements into effective technical designs, providing expert guidance in implementing best-in-class ITSM solutions integrated with Salesforce.
Working within the Accelerator Business Unit the successful candidate will be accountable for managing the relationship with our high value and high growth potential customers within our Passenger Transport & Business Services sectors. Principally to facilitate retention and drive revenue growth through upsell and cross sell of the OneAdvanced software portfolio. The successful candidate will need to demonstrate the correct behaviours and activity levels daily to ensure that the overall business revenue targets associated with the existing customer base are achieved.
We’re on the lookout for a driven and experienced New Business Sales professional to join One Advanced at an exciting stage in our growth journey.
The ideal candidate will have a strong track record in generating new leads and nurturing relationships within the software industry, ideally with experience in selling innovative, tech-forward solutions. You’ll be at the forefront of introducing our cutting-edge products—powered by AI and automation—to prospective clients, helping them unlock new efficiencies and make smarter decisions.
As a key member of our Higher Education team, the HE Account Manager will work closely with the Account Director to drive growth and success within the Higher Education sector. This role is designed to be developmental, with the Account Director providing structured support in learning our portfolio of products, understanding the HE sector, and building core account management skills. Success in this role relies on strong collaboration, ensuring targets are met through a shared effort in account development, opportunity management, and revenue achievement.
We are seeking a Data Integration Specialist who will be responsible for ensuring seamless data flow between various systems, using several integration toolsets, managing data integration processes, and maintaining data quality and accessibility.
You will work closely with our Data Analyst and report to the Data Eco-System Leader.
This is a new role in a developing team. You will be in on the Ground Floor so will help to shape how we mature in this space.
We are looking for a driven, proactive and high performing Account Director to support our fast-growing business. Reporting to the Distribution & Logistics Sales Manager, the successful candidate will be responsible for managing an allocated set of customer accounts from our high potential base, managing all existing spend with Advanced and selling the full suite of solutions. This role gives the opportunity to cross sell solutions such as payroll and finance.
Are you a high-achieving sales professional with a proven track record in the UK Business Services sector? Do you have the expertise to build strong client relationships, a passion for technology-driven solutions, and a desire to make an impact in a rapidly growing market?
Join OneAdvanced and be part of a growing team that’s driving transformation across Facilities Management and Infrastructure Services through innovative SaaS solutions. This role represents expansion of the team as we seek to optimise our growth, based the demand we’re seeing in this sector.
About the Role:
We are seeking an experienced and visionary Leader for our new Data Eco-System Team, you will lead a group of technicians, data engineers and analysts, you will work with Business Stakeholders in other departments and drive operational excellence into our delivery. You will be a self-starter, have worked to mature a data environment which has many conflicting demands on a small team. The role reports to our Head of CRM and Finance Applications.
As our technical expert, mentor, and strategic thinker who plays a pivotal role in enabling data-driven decision-making across the organization. This role...
We are looking to hire a driven, proactive and high performing Account Director for the Primary Care team to support our fast-growing business. Reporting to the Sales Manager, the successful candidate will be responsible for managing an allocated set of customer accounts from our Primary Care customer base, managing all existing spend with Advanced and selling the full suite of Advanced Solutions. 27M people have clinical correspondence managed by our health and care product Docman.
Job Summary: We are seeking a results-driven, SEO to take ownership of a broad range of SEO activities. You will be responsible for driving performance, collaborating with cross-functional teams, and utilizing both technical and content SEO strategies to improve our search engine visibility. The ideal candidate will focus on executing high-impact SEO initiatives, including keyword research, content optimisation, technical SEO, link building, and integrating AI-driven strategies to enhance our SEO efforts. You should have a strong track record of improving SEO performance, with a hands-on approach and the ability to adapt quickly to algorithm updates.
We are looking for a Senior DevOps Engineer with deep technical expertise and strong leadership skills to independently drive automation, efficiency, and governance within our DevOps and Toolchain squad. This pivotal role supports SREs and development teams in building scalable, secure, and optimised CI/CD pipelines. The ideal candidate excels in toolchain standardisation, infrastructure improvements, and reducing manual operations, while also mentoring teams and promoting DevOps best practices across the engineering organisation.
Overview:
The Platform Operations Engineering Manager is a pivotal leadership role responsible for ensuring the stability, scalability, and operational efficiency of our platform. This role will oversee platform operations, implement automation, and drive best practices to enhance the reliability and performance of our infrastructure. The manager will foster a culture of operational excellence, empowering product teams to build, deploy, and scale applications seamlessly while maintaining security and compliance.
This position requires a blend of strong technical...
Job Description: SRE Engineering Manager - DevOps & Reliability
Overview: We are seeking a highly skilled and experienced SRE Engineering Manager to lead our Site Reliability Engineering (SRE) and DevOps teams. This leader will play a crucial role in overseeing the software development lifecycle, driving automation, reliability, and performance improvements, while ensuring alignment with company objectives. This position requires a combination of technical expertise, leadership, strategic thinking, and the ability to manage a team of engineers. As a key enabler of business success, the SRE Engineering Manager will be instrumental in ensuring the reliability and...